Spotify scrobbles are not saved

  • 10
  • Problem
  • Updated 4 months ago
Nothing is saved. You can see now playing, but no more scrobbles . Playing from spotify desktop.
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Lars Jansson

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Posted 4 months ago

  • 10
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scarletsong

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I think it's just delayed again? I came here for the same thing and my scrobbles have started showing up after 15-20 minutes.
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Lars Jansson

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It seems so. A couple of scrobbles just appear !
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dancingmongoose

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Something's definitely up. The scrobbles are being saved, but the library isn't being updated. Listened to a couple of new artists off a new compilation album, the scrobbles are there (though delayed), but it's saying I haven't listened the artist/album yet
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Random Person

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I'm having the exact same problem (see my recent post). The scrobbling works fine, only the playcount does not update for some reason. After a few hours the playcount for some songs went up however, so I'm starting to think there's just a delay.
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turbiekeola

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Indeed. It's not just spotify, itunes and normal youtube playback is the same. Scrobbles are saved (even after 20 minutes delayed) but the library aren't updated. Artist total play and individual track aren't saved for some reason.

Edit: Seem like total artist play (some aren't updated for some reason) and individual song count (same thing as well) are delayed in updated as well, some songs I played earlier is updated on everything after 20min +/-.
(Edited)
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rusnazi8814

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I have the same. Tracks are saved in scrobbling, but they are missing from the library. Thus, at some point they are not saved. Please do something to fix this problem.


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Jon, Community & Customer Services

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Hi, is this still happening for you, and is it affecting just Spotify scrobbles, or other clients as well? Are the scrobbles showing after a delay?

Spotify have just emailed us to let us know that "Due to a bad deploy, you may have been seeing errors from 14:30 GMT. This is being worked on. You should see improvements soon".  Might be related, but sounds more like lag with our database (in which case it would be good to know your usernames).
(Edited)
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Cornel Diaconu

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This happens for me now, as I'm playing local mp3s from my computer; seems that in the last 45 minutes every song played + scrobbled are in the Recent tracks list, but not yet in my library.

And earlier I had the same issue exposed by original poster; only that those plays from Spotify are now OK in my library.
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turbiekeola

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Mine was just on YouTube playback. The issue seem to be gone now.
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Mikey Hrdý

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i'm listening through itunes and it's happening to me too, there's like an hour delay between the scrobbles appearance on last.fm site.
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Farah Aska

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I have used the latest version of Itunes as well as Windows Media Player, yet nothing is saved. The current song shows and then disappears.
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peterfakeadres

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Same problem here with vinylscrobbler.com and universalscrobbler.com
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Cornel Diaconu

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Either the problem (possibly some server ?) got solved, or the problem is diminishing.
I see that my current plays are visible both in the "recent tracks" and in my library immediately after the scrobble occurs (or the delay is very short now).

As I expected the plays were not lost, every one is now scrobbled, with the proper date/hour.

I wouldn't mind to know the root of this problem (hardware or software), though :-)
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Emma

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Same thing happening for me - scrobbles are saving straight away but they're not showing up in the library. Earlier, they'd update on a 15/20 minute delay but now scrobbles from almost 2 hours ago still aren't there.
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Pavel Pigalov

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My client is audioscrobbler 1.4.7 (foobar2000 plugin) and I've just noticed the same behavior for my scrobbles. Though, everything was working fine 2-3 hours ago.
They appear on user page in 10 mins or so, likely GUI updates are delayed or some lags with database...?
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Ricardo Saldaña Cooper

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I cant scrobble using N7 Player  netiher with Scroball, Simpel last, Pano scrobbler or the official, ut with spotify i can scrobble, it was fine 3 hours ago.
Also using scroblr, (to scrobble using bandcamp) is not saving them.
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Ryan Hannigan

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Scrobbles for me are saving to the player but they're not showing up in the library. I'm scrobbling from Winamp. https://www.last.fm/user/Lord-Surreal

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David Bowery

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Apparently I haven't listened to any music, my entire library appears to have gone. Please tell me this is a Last.fm issue and not just me.
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Ryan Hannigan

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Same here, whole library is gone...looks the same for everyone
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Ricardo Saldaña Cooper

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its happening to everybody.
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danysnet

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The complete thing is broken. Had issues with spotify throughout day with stopping every now and then, only scrobbling now appeared, then they were gone. Now my whole profile is empty or I receive Error 500 or Internal server error. Scrobbling with the old desktop app works - not cached, play count in profile goes up. But lastfm status says all is fine....good joke.
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Heinrich Schwietering

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Same situation here. All scobbles are gone, only indication that I have scrobbeled anything at all are the listening reports...
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Sorg

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Same
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Mikey Hrdý

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me too..
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Jon, Community & Customer Services

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Official Response
Closing for now, until the issue in this thread is resolved: https://getsatisfaction.com/lastfm/topics/all-my-scrobbles-are-gone-1li1q8gh1sp5p

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