Spotify Scrobbling

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Scrobbling from Spotify to Last.fm just got a whole lot better. You can now scrobble from any Spotify connected device by linking your accounts here: https://www.last.fm/settings/applications



Click the red "Connect" button next to Spotify Scrobbling and follow the instructions to connect your Spotify account to Last.fm.  

Once connected you'll be able to scrobble wherever you use Spotify. This brings back scrobbling to Spotify's web player, and opens up the ability to scrobble from Spotify Connect devices like games consoles, TVs, Amazon Echo, and more.

This feature is still in beta and and there are some known issues, so please read the following before connecting:

Disable your existing Spotify scrobblers
Switch off Last.fm support in the Spotify app and any other Spotify scrobblers. If you don't you might end up double scrobbling.

Local files 
Scrobbling local files is now supported (provided tracks have a valid artist and title id3 tags), however 'Scrobbling now' isn't currently displayed.  This will be fixed in a forthcoming update.

Offline scrobbling
Offline scrobbling is supported, but limited to the last 50 tracks played.

Private sessions
Private sessions are supported.

Restart Spotify
We've had some reports of scrobbling not working immediately after setup. If this happens to you, try restarting your Spotify client.

Scrobbling works initially, but then you keep getting 'disconnected' on a regular basis 
We've been investigating this issue thoroughly, and have been taking steps to mitigate it where we can.   We're still trying to determine exactly what triggers this problem, but suspect that the underline issue is something to do with the way Spotify handles tracking and switching between devices.  We also believe it's more likely to happen on older / slower systems, and when resuming tracks that have been paused for over 30+ minutes. This problem has been flagged with Spotify to investigate as well.

If you encounter this issue, we recommend the following:
  • Play the track all the way through and let the next track start -- in some cases "Scrobbling now" isn't displayed correctly when you start a session, but the track will still scrobble. Scrobbling will work normally from the second track onwards.
  • If that doesn't work, we recommend that you Close down / exit the Spotify application and then restart it.  In most cases this should fix the problem.  
  • Actively switching to another device (e.g. mobile to desktop, or vice versa), or opening the devices menu and starting a track, can also fix the problem.
  • If that doesn't work, please go to your Last.fm application settingsDisconnect Spotify scrobbling, and then Connect your account again. 

Scrobbling from Spotify isn't working anywhere
Some users have also reported that they cannot scrobble at all from any device, or that while it's working OK from mobile, it's not working from desktop.  We're aware of your feedback and are looking into it. 

Some things to double-check:
  • You're using the latest version of Spotify.  
  • The Last.fm login is no longer available from the 'Social' heading of Spotify settings page (this is expected). If it's still there, please disable it and update your Spotify app.
  • You're connected to Spotify Scrobbling here: https://www.last.fm/settings/applications
  • On the same page, where it says "Connected as", you're linked to the same Spotify account you're using on your device.
  • In your Spotify account settings, "Last.fm Scrobbler" is listed as an approved application.
  • You're not using a Spotify free account with a mobile device (otherwise please see the first issue, listed above)
We've heard unconfirmed reports that logging out of Spotify and back in again can help, as can resetting your Spotify password.  It's also been suggested that logging into Spotify via email & password, rather than through Facebook can fix the issue, though we've yet to verify this.

Double scrobbles
We're aware of some instances where a track you've previously played will be resubmitted to your profile at a later time by the offline scrobbler (usually when you open spotify in another device and play a track).  We've fixed the vast majority of cases where this can happen, however there are still some rare cases where it's can happen still -- typically for tracks that have been played for over 30 seconds and then paused for over 30 minutes.

If it still doesn't work, or you encounter any other issues, please let us know your username and any additional details in this thread.
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James Scott, Web dev lead

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Posted 9 months ago

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