[Spotify] scrobbling not working

  • 19
  • Problem
  • Updated 3 weeks ago
  • In Progress
  • (Edited)
Suddenly without doing anything last.fm stopped scrobbling from my spotify

I tried to disconnect the spotify from last.fm and return but it still didn't work.

What can I do?
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Omri Omri

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Posted 3 months ago

  • 19
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spiritbirch

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wtf is wrong with this side? some scrobbles are not appearing and the timeline is wrong
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Giulio Molinario

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Sadly i have to report once more that problem. Just begun some minutes ago. Very, very annoying. An year and a half has passed and we still haven't the solution for this issue

https://www.last.fm/it/user/NightHawk1989
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Joey Costello

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My Last.fm was scrobbling fine an hour ago but now it's not scrobbling at all
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Giulio Molinario

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Yeah right now is totally broken, it restarted for about two hours without problems, now it's dead...... same old situation
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iamthecrime

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Scrobbling seems to be delayed again.
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jetinski

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your twitter team referred me to this forum.
my lastfm username is: jet1985
spotify scrobbling stopped working Oct 14

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Jon, Community & Customer Services

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Thanks, I take it it's still not working as of this morning?  
(Edited)
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Giulio Molinario

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The problem is certainly related to website not loading anything of my and any other user tracks, records, most listened songs, etc. I think nothing is working, from any source
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thenomad

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Outages happening almost daily. So frustrating.
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Cornel Diaconu

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Despite an ugly error with that message "there is a problem loading..." on every element in my home pages (recent plays, tracks, albums, artists etc.) the songs played were scrobbled after all (I found them as such now, when checking my library).

But ... at the moment actions like edit some scrobble, or voting an image do NOT work ! (at least apparently -- on retrying to display pages, those edits/votings appear as to NOT being saved ).


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Jon, Community & Customer Services

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If this is still happening for you Cornel, can you please report this here: https://getsatisfaction.com/lastfm/topics/problem-loading-my-resent-tracks

This thread is primarily for troubleshooting people who can't scrobble from spotify when there isn't an outage / site incident.
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Cornel Diaconu

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Yes, the scrobbles from Spotify at the moment of my previous message are no in my library, so this works OK now, and even then, with this delay (after 2 hours -- okaym I did not check thoroughly the amount of the delay, but now after 2 hours they are OK :-) ) .

The frustration, though, came from editing, because the saved edits seemed not accepted at that time (now, when checking again those pages where I tried the edits, they ARE saved in my library).

At the moment of me writing this, playing + scrobbling from Spotify works good, right on the spot, no delay anymore.

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Kiralouise Hamade

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Spotify not scrobbling since the 13th of Oct. I tried all the suggestions still not working. Will show track as now playing but not record it in my history.
Lastfm: kiraadarling
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Jon, Community & Customer Services

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Hi, we had some pretty severe problems last night which were only resolved a short while ago: https://getsatisfaction.com/lastfm/topics/problem-loading-my-resent-tracks

Is Spotify still not scrobbling, as of this morning?  
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Kiralouise Hamade

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everything is back working and my scrobbles have caught up. thank you.
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Joey Costello

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It's not scrobbling for me
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thenomad

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Still not working, even after unlinking and relinking Spotify and Last.fm.
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Lars Jansson

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Not scrobbling at all! edit. except now and then
(Edited)
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iamthecrime

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Seems to be a delay again.
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jetinski

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Disconnected (unlinked) spotify and connected again. this time it worked and new scrobbles are now showing up. however, seems that I lost 5 days of scrobbling :/ 
what is the solution here? do I have to watch out online if my scrobbles are showing up and if not immediately disconnect and reconnect to not loose any scrobbles? that is very annoying.
my account: jet1985
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Giulio Molinario

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Still problems, still problems, it's not working once again dudes....
(Edited)
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Ado7121

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Yes it's not working again.
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Giulio Molinario

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Maybe, and i say maybe, now with more than 10 minutes delay...
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Ado7121

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Yes there's big delay.
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Giulio Molinario

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Right now for me not even delay, just stopped...... honestly, they really need to fix that.
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Ado7121

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They're fixing it like 10 years man..
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PauLo Williams

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Not working here either. Massively frustrating, especially when you’re paying.

Username: the_paulo
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Ado7121

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This is one of the reasons why I don't subscribe ;)
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Giulio Molinario

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Totally dead now, come on dudes, that's ridicolous
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PauLo Williams

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It’s a Sunday night, I doubt anyone will see this tonight
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Giulio Molinario

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Suddenly, it has recovered a lot of tracks, from about 15 minutes ago. Hope it's a good sign, maybe it is somehow recovering. 

Edit: almost recovered all... keeps finger crossed
(Edited)
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thenomad

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It's not scrobbling from Spotify again. Tragic.
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Ado7121

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Yes it doesn't work agaaain..
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thenomad

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Edit: okay, just very delayed scrobbles. takes about 5-10 minutes after song has finished playing.
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Ado7121

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It was like this yesterday. Then the delay was like 50 minutes and at the end it wasn't scrobbling at all.
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Jon, Community & Customer Services

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Thanks for reporting, It's being looked into.
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thenomad

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Very delayed scrobbles again. Only appears about 10 minutes after song has finished playing.
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Lars Jansson

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Same here the last couple of hours. Seems that everything works fine, except on fridays?
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thenomad

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maybe it goes to a pub for a couple of beers. lol
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Giulio Molinario

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Here we go, again and again. No scrobbles. I guess this website is a complete joke...

Edit: As reported above, it scrobbles in fact, but very very slow.....something anyway doesn't seems to appear
(Edited)