Stop Resetting Play Count to 0 Simply Because You Don't Know Who The Artist Is!

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  • Updated 3 years ago
I have several songs in my library by artists you don't seem to have in your database, so when my play counts sync, even though these songs scrobble, the play count is set to 0. It's making me crazy. I'm uninstalling my apps until this is resolved.
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PreciousChaos .

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  • frustrated

Posted 3 years ago

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Patrick

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Maybe your device is outdated. Did you try to install a fresh one?
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PreciousChaos .

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My device is not outdated and all of my software is current. This is the way it has always been; I just always expected that they might fix it. There are a LOT of artists that aren't in the Last.fm database. It's ridiculous that they should have to be or they simply don't get to be counted. Give people some custom artists flexibility or something. Some of my favorite songs never pop up in a playlist because the smart mixers don't wanna play a song I "never" listen to.
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Cornel Diaconu

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Maybe your device has always been outdated :-)
Or, rather it has a problem ?

I mean, there's not such thing like "the song scrobbles" but the play count is reset to zero !
The song scrobbles, or it doesn't scrobble.
And from what you wrote, it doesn't ! Probably because your device does NOT communicate properly with last.fm ?

So ... if  you give some more details, perhaps someone is, than, apt to give you some help, hints ...

[edit] The main rule on last.fm is that if you scrobble an artist that was not previously in it's database, that artist is automatically created "by the system". Trust me, this thing really works like that ! So, if you really play + scrobble some non-existent artist, it should be added in the database, you can be 100% sure of this.
If it doesn't happen in your case, the problem is almost sure somewhere in your settings regarding communicating with last.fm site.
(Edited)
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PreciousChaos .

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It's an issue with several devices now since I've been scrobbling and at least two different media players and a variety of scrobblers. I should clarify, the songs by random unknown artists scrobble, at least the scrobblers say that they do, but when whatever media player I'm using syncs my play counts with last.fm, those songs are set to zero, even though the website sometimes actually acknowledges that they've been played before. It's been like this for years. It doesn't matter what device or program I use, or how I try to modify tags to jive with last.fm. It simply doesn't increment the play counts on the obscure artists in my library. Then if I try to modify the tags myself, they just get reset to zero the next time a sync with last.fm happens. So there is definitely a situation where songs scrobble and their play counts are reset to zero. You can choose not to believe me if that's more comfortable for you, however.
(Edited)
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Cornel Diaconu

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I know this is frustrating, when you see the player pretending to have scrobbled the song, while at the sync time, they appear not to be scrobbled actually.
It just puzzles me to find that you have those situations for years, especially when I never have any issues with scrobbling from any source I tried.

I know this would sound like asking someone who complains about his PC not working "if he plugged it into the power outlet" :-) but ... you're sure your files do not have the artist tag set to "Unknown artist" or some variant of this (even the corresponding name in other languages) ?
In this case you definitely have no scrobble for such a play. I had such cases myself, and it's a well known situation for many years (not a bug ... a decision last.fm took for such cases).

If you try to play from your computer, especially using such players that scrobble on-the-spot (without cashing the scrobbles for a later sync with the last.fm servers), did you also have such problems ? Such a software is Clementine, which I'm using, and it never missed any scrobble (other than the problems with the site itself, but even those where almost 100% back to the library when the problem was solved at the server side).

P.S. I also have loads of artists with no more than 1000 total scrobbles in my library :-)
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Matti81

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an example?
i have several "obscure" artists in my library and never had that issue...