The Spotify scrobbling has just stopped working AGAIN.

  • 4
  • Problem
  • Updated 1 year ago
  • Solved
I've disconnected and reconnected it already. 
Photo of STARBOY -

STARBOY -

  • 82 Posts
  • 6 Reply Likes

Posted 1 year ago

  • 4
Photo of Cornel Diaconu

Cornel Diaconu

  • 941 Posts
  • 405 Reply Likes
Unfortunately, I have the same problem.
Photo of YungCamel

YungCamel

  • 9 Posts
  • 0 Reply Likes
same here
Photo of Jim Anderson

Jim Anderson

  • 79 Posts
  • 92 Reply Likes
It's a regular occurrence with Spotify sadly. I'm another one having the same issue.
Photo of Darren

Darren

  • 75 Posts
  • 15 Reply Likes
Yes I just noticed the same will streaming country music via Spotify. It was working earlier but seems to have stopped.seems to be happening to offen every few motnths. Hope it gets sorted.

Darren
Photo of David

David

  • 1 Post
  • 0 Reply Likes
Mine scrobbles, but not the correct song.
Photo of Darren

Darren

  • 75 Posts
  • 15 Reply Likes
Songs I played 5 and10mins ago are now shown up but not the current song I just played.

Darren
Photo of Léo Oliveira

Léo Oliveira

  • 2 Posts
  • 0 Reply Likes
Same problem here.

The scrobbling has stopped working now in the afternoon. It sucks that...
Photo of Math

Math

  • 2 Posts
  • 0 Reply Likes
same here.
Photo of Léo Oliveira

Léo Oliveira

  • 2 Posts
  • 0 Reply Likes
Ok, now it's back to work and scrobbling from all that hadn't been done
Photo of Darren

Darren

  • 75 Posts
  • 15 Reply Likes
Same here.

Darren
Photo of Heljä-Mari Veijonen

Heljä-Mari Veijonen

  • 1 Post
  • 0 Reply Likes
same here. Not scrobbling although I have connected spotify to last.fm
Photo of Cornel Diaconu

Cornel Diaconu

  • 941 Posts
  • 405 Reply Likes
Hmm.... The songs that I thought were lost, due to not being listed as "scrobbled" in the recent tracks list, are now there, so it seems that somehow they *were* transmitted and registered in the database; they just were shown late "solved".

It's still very frustrating when you check if the song just finished on Spotify was scrobbled or not, and apparently it was not !

I'd be happy at least with a reason why it behaves like that: where is the blame more likely: at Spotify side, for sending too late the scrobbled song ? or at last.fm side, for getting them too late ?

Photo of Jon

Jon, Community & Customer Services

  • 5278 Posts
  • 3901 Reply Likes
Official Response
Hi everyone,

On Saturday morning Spotify experienced a widespread outage which affected their website, web api, and partner api (we use both), for approximately an hour.  That recovered until last night, when around 7pm there was another outage lasting approximately 2 hours. 

Sorry for any inconvenience caused by these incidents.  Our graphs indicate that everything should now be working normally.  If you're still encountering issues with Spotify Scrobbling, please them post here: https://getsatisfaction.com/lastfm/topics/spotify-scrobbling-beta  Thanks.

This conversation is no longer open for comments or replies.