There was a problem loading your library ... Google cloud outage

  • 11
  • Announcement
  • Updated 6 months ago
  • (Edited)
We're aware of an issue with Google cloud services which is preventing user libraries, charts, and some recs from being displayed correctly on Last.fm.   We apologise for the inconvenience caused, our engineers are currently investigating the problem.  No library data should be lost, however you might not be able to submit scrobbles during the outage, and may have to resubmit them later (clients which cache scrobbles, including the Last.fm apps and Spotify should do this automatically). We will post an update when we have more information.

You can also monitor this problem here:
https://status.cloud.google.com/incident/cloud-networking/19009
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Jon, Community & Customer Services

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Posted 6 months ago

  • 11
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Jon, Community & Customer Services

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Official Response
It looks like all scrobbles have caught up, however chart adjustments are still being processed which means that your top artists, albums, and tracks, might not accurately reflect your scrobbles yet.
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Jon, Community & Customer Services

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Official Response
This has now been resolved.