Top albums with error on page artist

  • 3
  • Problem
  • Updated 3 months ago
  • Acknowledged
If you go to the main page of the artists you will see that "Top Albums" is not updating, for example if you click "more albums" you will see that the album with more listeners does not appear on the main page.

For example: 





this is happening with several artists, several albums with bigger listeners that are in the main page and do not appear, it is as if they did not update
Photo of Lucas Marques .

Lucas Marques .

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Posted 6 months ago

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Photo of Elliot Robinson

Elliot Robinson

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I've noticed this before and was always of the impression it's actually site-wide. Odd that the two pages don't update at the same time.
Photo of Lucas Marques .

Lucas Marques .

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really are with all the artists, it seems that error is only on the main page of the artists :(
Photo of Elliot Robinson

Elliot Robinson

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It's difficult to tell exactly how widespread this is, but it's certainly a fairly common occurrence around the site but also quite random. I thought it was mainly an issue with newer releases but as you can see from below, this isn't the case.

To give a few examples I've found:

CARRIE UNDERWOOD:



DAWN RICHARD:



RUPAUL:



MICHAEL JACKSON: possibly the worst example since it misses out THREE(!) albums.

(Edited)
Photo of Lucas Marques .

Lucas Marques .

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???
Photo of Lucas Marques .

Lucas Marques .

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please some answear?
Photo of Lucas Marques .

Lucas Marques .

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up
Photo of Jon

Jon, Community & Customer Services

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Official Response
Thanks for reporting.  This is a known issue with the catalogue not ordering 'Most popular' albums correctly in both the artist overview and albums page.

You can see a different version of this bug here:

https://www.last.fm/music/Ben+Howard/+albums?page=1
https://www.last.fm/music/Ben+Howard/+albums?page=2

Notice how page 2 has some albums with more listeners than page 1.

A bug ticket has been written to fix this issue; and if you saw the new catalogue page preview, we're going to replace "Most popular" with "Recently popular" as the  which should make this problem slightly less obvious.

e.g.
Photo of Lucas Marques .

Lucas Marques .

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some update?
Photo of Lucas Marques .

Lucas Marques .

  • 80 Posts
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update?
Photo of Lucas Marques .

Lucas Marques .

  • 80 Posts
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up
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Jon, Community & Customer Services

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No news unfortunately.  It's still an issue in our backlog, but rolling out the new catalogue design to everyone will help.
Photo of Lucas Marques .

Lucas Marques .

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when will the new catalog start working? any prevision?
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Jon, Community & Customer Services

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New design will be rolled out once we've fixed some performance issues with it. Subscribers can already access it.  It looks like this:



Work to fix common problems with the catalogue data itself is being estimated now, and will start later in the year.
(Edited)