Various Artists / Compilation Albums / Album Artist Tag Not Being Recognised

  • 52
  • Problem
  • Updated 11 months ago
  • In Progress
Since the issue with the 7 day album display was sorted,  I have noticed that all the albums I scrobble from that are either Various Artists, Compilations etc. are no longer displaying any play counts.

 For example  Seal - Crazy from the Various Artist / Compilation Album - Awesome!!  If I go to the track page I get this http://www.last.fm/user/Rob_209/library/music/Seal/_/Crazy A new album page is created to look like the release Awesome!! is an album by Seal http://www.last.fm/user/Rob_209/library/music/Seal/Awesome!! which it is NOT. This is the album that it is fromhttp://www.last.fm/music/Various+Artists/AWESOME!!  I used to have a high playcount for this album, now it is displaying Rob_209 hasn't listened to this album yet. http://www.last.fm/user/Rob_209/library/music/Various+Artists/AWESOME!!
  This is happening with any album that has more than 1 artist on it. 

  Hope this explains the problem I & many other users are having.
Photo of Rob_209

Rob_209

  • 99 Posts
  • 138 Reply Likes
  • Sad & Dissapointed

Posted 4 years ago

  • 52
Photo of sakigaby

sakigaby

  • 118 Posts
  • 538 Reply Likes
This is getting weird last.fm,

I was able to somewhat relieve the V.A. issue with the last-scrobbled artist appearing in the album library but it would add the scrobbles in one album. Now, within the last week, at least when I'm scrobbling via the last.fm iOS app in my iPod Touch, it's again splitting the albums with each scrobbled artist on the compilation! Keep in mind I have input 'Various Artists' on the album artist field for all my compilations which is how I worked around the problem. See the screen capture:
Photo of Rob_209

Rob_209

  • 99 Posts
  • 138 Reply Likes
I have the same issue when I scrobble from my Samsung. I think in my case it is the music player app not having / using the Album Artist field. I used to use the Winamp app before it was pulled and that scrobbled Various Artists album perfectly but that was before the jump to the new website......
(Edited)
Photo of rotane

rotane

  • 79 Posts
  • 95 Reply Likes
I was about to report the same thing...
Photo of SillyMusicLover

SillyMusicLover

  • 167 Posts
  • 500 Reply Likes
Nothing weird. Official Android/iOS apps don't recognize Album Artist tag.
Photo of K.

K.

  • 2 Posts
  • 1 Reply Like
This is extremely frustrating for me since a lot of the music I listen to happen to be compilations as they're usually my go-to source for discovering new music. I do have a large library and it's disappointing to check the 'listeners you know' tab on all of those artists' pages (over 6.000 artists!) which I've scrobbled off compilations and not see myself among the listeners as if I had never scrobbled them. Please, staff, work harder on fixing this - stats-related issues like this one should be priority.
Photo of Jon

Jon, Community & Customer Services

  • 4984 Posts
  • 3666 Reply Likes
Hi K, the work to fix this has already been completed and should take effect when we deploy the new scrobble storage / user library system.  That was supposed to be happening over the course of this month, but some last minute bugs have pushed the release back.  Sorry I know it's frustrating, but it shouldn't be much longer now.
Photo of iamthecrime

iamthecrime

  • 87 Posts
  • 24 Reply Likes
Any update on this?
Photo of Patrick

Patrick

  • 1346 Posts
  • 957 Reply Likes
I managed to find a workaround when it comes to these compilations. If you type Various Artists in the album artist field in the advanced tag editor, the database recognizes VA compilations. I did this with several VA compilations such as 100 movie hits, and Dirty Dancing soundtrack. The database recognized them, and he flagged that I listened to them several times. The only issue is that he didn't flag my activities on the main Various Artists page. I still need to find out how to fix that.
(Edited)
Photo of Elliot Robinson

Elliot Robinson

  • 888 Posts
  • 2156 Reply Likes
I'm glad this is seemingly working for you but I've had my Album Artist field set as "Various Artists" for a while now and it doesn't help on this matter, annoyingly. Similarly, leaving it blank or ticking the "compilation" box makes no difference.

I can't wait for this to be fixed because it's highly frustrating to know that every time I listen to tracks from a compilation, I'll need to delete and manually resubmit using the Universal Scrobbler.

Such a faff.
(Edited)
Photo of Patrick

Patrick

  • 1346 Posts
  • 957 Reply Likes
I can feel your pain, and trust me it's frustrating. I cannot wait to see that new database and a library until Christmas.
Photo of Rob_209

Rob_209

  • 99 Posts
  • 138 Reply Likes
As far as I am aware, the Various Artists page will not get a play count added to it as they are not the artist on a Various Artists album / compilation. A play count will go to whatever artist / song has been played from the VA album & the album itself. I have VA album play counts going up all the time. my only beef now is how VA albums appear in my Charts / Library, where the Album Artist field is not displayed.
Photo of Rob_209

Rob_209

  • 99 Posts
  • 138 Reply Likes
What are you using for scrobbling Elliot ? I use Foobar 2000 & have no problem scrobbling VA, just how they appear in charts.
Photo of Elliot Robinson

Elliot Robinson

  • 888 Posts
  • 2156 Reply Likes
@Rob_209 I just use the official Last FM scrobbler with iTunes (on Windows for my PC and iOS on my phone). I don't understand why it doesn't scrobble correctly when my tag info is exactly the same info I put into The Universal Scrobbler, which when submitted, gets scrobbled correctly.

Rob, do your Various Artist albums actually get grouped together or are you getting separate entries for each contributing artist?

This isn't even exclusively a problem with Various Artists, though. if the Artist field doesn't match the Album Artist field then this error occurs. For example, Diana Ross' greatest hits album, Love & Life: The Very Best of Diana Ross, has tracks on there correctly labelled from her time as part of The Supremes, but if I play the album then those particular tracks scrobble under .../The Supremes/Love & Life: The Very Best of Diana Ross, rather than .../Diana Ross/Love & Life: The Very Best of Diana Ross., even though the file tags tell it to do otherwise. It's really quite annoying.

This sort of glitch suggests to me that the problem is with how the scrobbler interfaces with iTunes. I wonder if someone from the Last FM team can confirm if the latest versions actually read the Album Artist info, because that seems the most likely problem....and I would have thought a fairly simple solution.
Photo of Patrick

Patrick

  • 1346 Posts
  • 957 Reply Likes
I'm using AIMP since it has an advanced tag editor that helps me to add accurate information in ID3 audio tags. I listened to several Various Artists albums as I mentioned them in my previous comment. It works, but partially. I still haven't figured out how to make my account and total listening count appear on Various Artists page as it appears on Various Artists album page. I still need to find a way how to fix that and make it works. Wish me good luck.
(Edited)
Photo of Jon

Jon, Community & Customer Services

  • 4984 Posts
  • 3666 Reply Likes
>>>This sort of glitch suggests to me that the problem is with how the scrobbler interfaces with iTunes. I wonder if someone from the Last FM team can confirm if the latest versions actually read the Album Artist info, because that seems the most likely problem....

That's weird, it should (and it does using the same scrobbler and windows media player).  I've flagged it with our team to investigate.

Edit: I looked in the code myself, and I think the reason is because we can't get the Album Artist metadata from iTunes (it's not specified here: http://www.joshkunz.com/iTunesControl/interfaceIITTrack.html).  I'm trying to get someone to confirm this as I'm not 100% certain.
(Edited)
Photo of Rob_209

Rob_209

  • 99 Posts
  • 138 Reply Likes
@Elliot Robinson  The VA albums are grouped together but appear in my charts as an album by the last artist / song scrobbled from any VA album or album where there are other artists than the title artist.

 Example, I recently scrobbled https://www.last.fm/music/New+Order/_/Confusion+(Pump+Panel+Reconstruction+mix) which is from https://www.last.fm/music/Various+Artists/Blade  but gets a playcount but........if you look in my charts it appears as I have scrobbled this album https://www.last.fm/music/New+Order/Blade  totally messing up my charts & making albums appear all over the place ! I noticed the issue after the move to the new website some things have improved but the problem above is what is happening for me. Hope this sort of helps a bit.
 Hopefully this will be fixed sometime on the future.

Photo of rotane

rotane

  • 79 Posts
  • 95 Reply Likes
Rob, this is precisely what's happening on my end as well. Scrobbling via iTunes and the official scrobbler (the old one, v. 2.1.37) on Windows.
Photo of Elliot Robinson

Elliot Robinson

  • 888 Posts
  • 2156 Reply Likes
I'm slightly confused now, Rob. You have no problem srobbling them but they don't get listed correctly in your library? I think we're having the same issue...?

I can scrobble compilation albums, they just get scrobbled/stored on my profile in the wrong places, in multiple separate places.

If I resubmit the exact same ID-tag info, then it'll get stored correctly.

However, I do get the same issue as you, Rob, whereby the scrobbles are stored correctly (after resubmitting with TUS), but my charts imply they aren't. It always shows the albums as being by the artist of the last track I played from the album, regardless of which chart I look at (even my All Time chart).

@Jon - Thanks for looking into it. Does that mean you guys can't do anything to fix it until iTunes updates to facilitate this info?
Photo of Jon

Jon, Community & Customer Services

  • 4984 Posts
  • 3666 Reply Likes
Elliot that's correct, as far as I can tell. It looks like iTunes gives us access to the artist, album, track name, and duration, but apparently not the album artist.  So for compilations you'd need to switch to a different media player.

>>>>I'm slightly confused now, Rob. You have no problem srobbling them but they don't get listed correctly in your library? I think we're having the same issue...?

To clarify, there are two different issues being discussed in this thread that have similar symptoms.

The main issue you seem to be having is that desktop client + iTunes isn't correctly sending Album Artist metadata, so you're going to see your compilation albums scrobbled under the (track's) artist name, regardless of whether you set the Album Artist ID3 tag to 'Various Artists' or not.  The optional 'album artist' metadata simply isn't being sent to Last.fm because we can't read it from iTunes.  

If you switch to Windows Media Player (or Foobar2000, MusicBee, Clementine, etc) - or resubmit your scrobbles with the Universal Scrobbler, it will send this metadata, however you're now going to get the issue Rob and Patrick have, which is that the website (currently) doesn't display Various Artist and soundtracks correctly in your library and profile charts.  For example, no albums are listed on your various artists page in the library:  https://www.last.fm/user/_/library/music/Various+Artists (there should be 44 in your case).  This part of the problem should be fixed with the new scrobble database / user library, which we're now performance testing with a small percentage of users.
(Edited)
Photo of rotane

rotane

  • 79 Posts
  • 95 Reply Likes
It looks like iTunes gives us access to the artist, album, track name, and duration, but apparently not the album artist. So for compilations you'd need to switch to a different media player.
Can't be true, Jon, since iTunes used to scrobble compilations just fine before last.fm's big update 3 years ago.

In fact, i remember i tagged one album "Hans Zimmer & Lorne Balfe" as its album artist, even though the entire album held only tracks by Hans Zimmer. Then, on last.fm, it would show up as "Hans Zimmer & Lorne Balfe" in my album library (but with 0 scrobbles in the track pages). Weird behaviour indeed, but proof that the album artist field was transmitted.
Photo of Elliot Robinson

Elliot Robinson

  • 888 Posts
  • 2156 Reply Likes
This part of the problem should be fixed with the new scrobble database / user library, which we're now performance testing with a small percentage of users.
This is good to hear, Jon!

The main issue you seem to be having is that desktop client + iTunes isn't correctly sending Album Artist metadata
I feel I should reiterate that I'm also having this issue with the iOS scrobbler and iTunes library on my iPhone (5s, if that makes any difference).

Hopefully you guys will be able to fix this issue with iTunes soon.



@rotane
Can't be true, Jon, since iTunes used to scrobble compilations just fine before last.fm's big update 3 years ago
Not necessarily, rotane. I'm no programmer but I can imagine that 3 years ago iTunes was a very different piece of software. Things change, especially with big pieces of software like iTunes. However, you're right that this hasn't always been a problem.
Photo of rotane

rotane

  • 79 Posts
  • 95 Reply Likes
@Elliot It's always possible that iTunes changed, i hadn't considered that!

However, i dug into the scrobbler logfile, and i saw this: (and i'll only quote the relevant parts)   
    <scrobbles ignored="0" accepted="1">
      <scrobble>
        <track corrected="0">Suffocate</track>
        <artist corrected="0">Green Day</artist>
        <album corrected="0">Shenanigans</album>
        <albumArtist corrected="0">Green Day</albumArtist>
        <timestamp>1541793429</timestamp>
        <ignoredMessage code="0"/>
      </scrobble>
    </scrobbles>
Album artist is clearly there.



Photo of Patrick

Patrick

  • 1346 Posts
  • 957 Reply Likes
When the old site existed, we didn't have to worry will we have issues with VA compilations or not. When a mass update occurred three years ago, we started having many issues with these VA compilations.
Photo of Patrick

Patrick

  • 1346 Posts
  • 957 Reply Likes
When the old site existed, we didn't have to worry will we have issues with VA compilations or not. When a mass update occurred three years ago, we started having many issues with these VA compilations.
Photo of Rob_209

Rob_209

  • 99 Posts
  • 138 Reply Likes
Great news Jon, thankyou.
Photo of Jon

Jon, Community & Customer Services

  • 4984 Posts
  • 3666 Reply Likes
>>>I feel I should reiterate that I'm also having this issue with the iOS scrobbler and iTunes library on my iPhone

Doesn't surprise me, as it looks like they don't expose it here, either:  https://developer.apple.com/documentation/ituneslibrary/itlibmediaitem 

>>>Can't be true, Jon,  since iTunes used to scrobble compilations just fine before last.fm's big update 3 years ago. 

We're using this: http://www.joshkunz.com/iTunesControl/interfaceIITTrack.html

As far as I can see, it has no parameter for album artist.   When time permits, I'll check the code for the old desktop scrobbler to see if it got this data from itunes and if so how.

But we're getting way off track here guys.