Website intermittent issue with website loading.

  • 5
  • Problem
  • Updated 3 weeks ago
  • Solved
  • (Edited)
Since Midnight (CST) on 6/13/2019, there has been an intermittent issue with the website and scrobbling.   The website is giving an error with a red letter cannot load reference number without a number.   And on my mac where the music is playing the client would not have images nor a bio and all the stats would be zero.  listeners, plays, and plays in my library.
Photo of gworley1

gworley1

  • 10 Posts
  • 1 Reply Like
  • upset

Posted 1 month ago

  • 5
Photo of Jon

Jon, Community & Customer Services

  • 4705 Posts
  • 3517 Reply Likes
Official Response
Sorry about this.  CBSi are having a firewall problem which is affecting the site & services.  Their engineers are working on the issue, and I'll update this thread when I know more.