Website intermittent issue with website loading.

  • 5
  • Problem
  • Updated 3 weeks ago
  • Solved
  • (Edited)
Since Midnight (CST) on 6/13/2019, there has been an intermittent issue with the website and scrobbling.   The website is giving an error with a red letter cannot load reference number without a number.   And on my mac where the music is playing the client would not have images nor a bio and all the stats would be zero.  listeners, plays, and plays in my library.
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  • upset

Posted 1 month ago

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Jon, Community & Customer Services

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Official Response
Sorry about this.  CBSi are having a firewall problem which is affecting the site & services.  Their engineers are working on the issue, and I'll update this thread when I know more.