Website Slow or Not Responding, 500 errors, Top charts not loading

  • 29
  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
Archived and Closed

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For hours the website has been very slow to respond and displays numerous 500 server errors.  Scrobbling seems unaffected.  Tried from multiple devices (PC and iPhone) from multiple service providers. 
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Charles Plemons

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Posted 2 years ago

  • 29
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Laura, Alum

  • 453 Posts
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Official Response
Hi all,
Sorry for the trouble - we're looking into these site issues.

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Jon, Community & Customer Services

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Official Response
Morning everyone, the team are continuing to investigate problems with site slowness, 500 errors, and your top charts no loading.  

Sorry for any inconvenience caused by this in the meantime.