Linked to
http://goalgetterhq.com/org_admin/ind...
Running IE9 (64bit)
Trying to upload a video file that is 15.6 MB into a new resource,The system seems to try and upload the file for a while then takes you back to the home screen without making a the resource.No error message or information displayed
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Hi Kevin
What file format is the video please? Have you previously successfully uploaded the same format?
Thanks
Rob -
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Hi Rob
the file format is MP4 and no i have not uploaded this before
Will be happy to try in another format if you request
cheers
kev -
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Thanks Kevin
I've run a test at this ens and I could upload a smaller mp4 file fine. When I tried a 19MB one I had the same issue as you. I've logged it as an issue to be fixed. -
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Hi Kevin
We've done sone tests at this end and James is still looking into it. We should hopefully get it resolved soon. Thanks for your patience.
Rob -
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Hi Kev
Can you send me the 15.6MB video file you've been having problems with please. We'll do some tests with it.
Thanks
Rob -
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Hi Rob
Its been so long that I don't think we use the video anymore. Can you please close the call and I will give you a shout If we still have an issue
Cheers
kev -
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