• Problem
  • Updated 4 years ago
What Happen to Quality Control? Tonight i had to buy 2 Levi's 505 ,to replace the ones I have that are just falling apart at the crotch, back pockets and belt loops. I'm not sure whats going on with quality control if any at all! All 4 jeans are not made alike, with the new jeans 2 belt loops off seam over back pockets and the other jean has one loop on seam and one on seam? my old jeans that I'm replacing are off seam and from pulling them on, loops have pulled out from jean. Again Quality Control Would fix alot of this and stop a long time customer of 30 years looking for other options!! jeans MADE in MEXICO,
EGYPT,BANGLADESH,EL SALVADOR Think i figured out the quality control part for you!!!!
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Posted 4 years ago

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Rosie C., Official Rep

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Hi John
I am sorry to hear that you are disappointed with the quality of our product. Regardless of the country of manufacture all of our products carry the same warranty against manufacturer's defects outside of normal wear and tear for the expected life of the product. If you have jeans that you feel are defective please contact our Consumer Relations team so we can help you. You can reach them at 1-800-USA-LEVI and press 3 or email questions@levi.com.

Rosie C.
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If Levi's was made correctly in the first place; the Consumer Relations team would be comprised of something akin to the Maytag man...