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I’m Very very frustrated

Why can't I delete Life360

a family member added me to their Life 360, I set up the account and now receive txt messages and emails all the time. I jaw turned off all notifications on my phone and even deleted the app from my phone however I'm still receiving these messages. I sent a request to 3 family members who did not sign up and they are contionuisly getting the same txt messages and emails. We all want this to stop. Please tell me how to sto receiving all notifications from this company.
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  • Hi Charly,

    If you would like to stop receiving messages from your old account, you will need the account creator to log into their account and then turn off notification channels for anyone that doesn't want to receive messages anymore. Have them follow these steps:

    1) Login to your account online at: www.life360.com

    2) Open up the Emergency Messenger widget

    3) Click the "Notification Channels" tab at the top of the widget

    4) You will see all of your emergency contacts listed. Simply hover over the contacts you want to change, or delete.

    -Dave
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  • I’m extremely frustrated
    This is ridiculous. (And probably illegal for your company to be doing things this way.) I'm experienceing the same thing. If I want to delete my information from your database and delete my account totally, I should NOT have to ask someone else in my extended family to do it.

    I put in my email address and chose a password just to TEMPORARILY figure out why I was getting text messages about this. Lo and behold, there is no way for me to now delete my information from your database? That can't possibly be legal, but at the VERY LEAST it's ethically wrong. NO successful web apps I've ever heard of do something like this??

    How do I delete my email address from your data????
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  • I’m frustrated
    I also have a problem. Does ANYBODY know how to turn off notifications? My ( admin ) phone gets notifications every time someone updates their location. In settings, ALL is unchecked.
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