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I’m desperate

7511w green and blue blinking buttons how to reset

I just a bought a new Merik 7511w model. At the beginning i only pushed the learn button in the control panel and the wifi with myq preffix showed, i went to the website, and started the pairing process. Selected the wifi, put password and it never paired. Now i want to try it again (after more than 3 hours), and nothing happens when i press learn. The motor led is blinking half green, half blue. How can i reset it? And what's the possible reason behind a failing pairing
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