Help get this topic noticed by sharing it on Twitter, Facebook, or email.

828LM and 888LM app and website showing door stopped when opening but door is open

Using the 828LM gateway and 888LM controller to upgrade 2005ish opener, has been working fine for almost two years.  Now, when the door opens the iOS app and the myq website show the door stopped, not fully opened.  So I never get an alert that the door is open.  When the door closes the app and website do show the door closed and I receive the appropriate notification.  Problem is with the up, app shows the door stopped and I do not receive notification.  I tried removing and adding the garage door device to the website and app but still have the same problem.

Model of the opener is 41A5483-4B
1 person has
this problem
+1
Reply