Using the 828LM gateway and 888LM controller to upgrade 2005ish opener, has been working fine for almost two years. Now, when the door opens the iOS app and the myq website show the door stopped, not fully opened. So I never get an alert that the door is open. When the door closes the app and website do show the door closed and I receive the appropriate notification. Problem is with the up, app shows the door stopped and I do not receive notification. I tried removing and adding the garage door device to the website and app but still have the same problem.
Model of the opener is 41A5483-4B
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828LM and 888LM app and website showing door stopped when opening but door is open
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Ontwowheels - I am checking into this, I will follow up with you by the end of the day.
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Thanks. I did make some progress yesterday. I made some adjustments to the opener, it was not going 100% all the way up but was going up enough to get the cars in and out. Adjusting the up force and travel I am receiving the up notifications from the app now. And the app is not saying door stopped. A suggestion. The app should alert you as soon as the door opens...not just on an up condition. You should receive an alert on an "opening" condition.
THANKS -
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Thank you for the update. That is exactly what I was looking into. I had a feeling it had something to do with the limits of the opener, not reaching the full open limit but I wanted to be sure since you had the 888LM installed to it.
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