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I’m disappointed

8355W won't enter "learn" mode

Hi there;

Recently had two of this unit installed in my new garage.  Tonight, I took a shot at getting the MyQ feature to work.  I was successful with the first unit; I pushed the "learn" button on the wall switch gizmo, and it appeared as a WiFi network, and subsequently provided the serial number.  I put that one into the MyQ app and it works fine.

But the second unit will not enter "learn" mode.  I've read everything I can find on the site here, cycled the door up and down fully (like 3 or 4 times), tried pressing the "learn" button 3 times, tried it 4 times, but no "beep" and no entry into learning mode.

Does anybody know what I'm doing wrong?

Any help would be appreciated.
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