Help get this topic noticed by sharing it on Twitter, Facebook, or email.
I’m Disappointed& lied to

888LM and 1255R Not working together

I have a Liftmaster 1255R - "The Professional Line 1/2 HP Security +" opener.  It has a red square program button on the back and was mfg 11/97.  As this was so close to 1998 and after research most places said that the 888LM will work with the 1255R I called Liftmaster customer service to confirm.  They said since the part number was a "41A5021-1B" it would work with my opener. 

After ordering a retro fit kit, and trying to get the 888LM to work, it does the slow blink/beep and will not work with my opener.  I have made sure the security eyes are working, tested the voltage at the opener and at the wall (same in both places, I believe 24.6v or 26.4v, dont remember which) and am now out of ideas.  

It is definitely very frustrating as its not very easy to return ! (open box, shipping back, etc).  Is there anything else I can do?  Very frustrated as I verified if it would work and was told yes.  
1 person has
this problem
+1
Reply