Like many people here my 888LM started failing yesterday after 3 years - the usual 3 beeps, red and yellow lights. I checked all the wiring, sensors, battery, etc. They were all OK and, as if by magic, it stopped beeping. Then, this morning I come down to the garage to find it had opened during the night. This is a massive security risk.
As if that isn't bad enough, I just wasted 20 minutes with a support rep on the (800) 528-5880 number who a) did not appear aware of this issue with 2014 units b) could not help resolve it and c) offered to sell me another unit. Surely your first line support should at least be aware of this design flaw?
I'm not sure what to do now - maybe throw out the whole thing and go with a different manufacturer who will admit when there is an issue.
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