After power outage, doors on app show as question marks, except one door works correctly.
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Operate that opener using the wall panel in your garage. After going through 1 cycle (one fully open and close), the garage door on the app should work normally.
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This is a problem for me. My kids come home from school to find they can't get in the house. We got this hardware specifically so they wouldn't have to worry about losing their keys. They've been locked out of the house twice in one week. Is there any plans to update the software to prevent this from happening in the future??
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This is a safety feature that is required by UL. The standard requires that after 2 unsuccessful closes or after an outage, a successful operation of the garage door is required before any commands are accepted by the app.
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I am also now stuck outside in the rain and can not get in. We dont have a key that is not locked inside. U have to fix this or u need to give me a backup system
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