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I’m Frustrated.

Attempting to add an Internet Gateway 828LM. Light is solid green, but keep getting Error 304.

I'm trying to add an Internet Gateway 828LM, but everytime I enter the Serial Number it presents with "Please make sure your device is connected and the Green LED is solid ON. (304)." The light is solid green, but flashes each time I click "Next" when trying to add the Serial.

Can't seem to figure out what I am doing wrong, I have verified that I am adding in the correct serial. 
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