Need to get into my garage locked out and my app is giving me this alert ... tried calling LiftMaster was told they have no clue try resetting it , Can't reset it because I can't get in the garage . Is there anyway to bypass this from the app
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Need to get into my garage locked out and my app is giving me this alert ... tried calling LiftMaster was told they have no clue try resetting it , Can't reset it because I can't get in the garage . Is there anyway to bypass this from the app
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Try using the actual remote that came with the opener. Is there no side door or interior door into your garage?
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Jessica,
Thanks for your question, I apologize I'm just seeing this now.
I'm assuming you have remote controls or a keypad that are also not working? In this case, you will need to find an alternate way in to the garage in order to troubleshoot the opener and the MyQ issue should resolve itself once the unit is operational.
I recommend you get in touch with a local LiftMaster dealer about getting some form of keyed manual quick release so the door can be opened from the outside in the event of a future garage door opener issue or power outage.
Feel free to let me know if you have any other questions.
-Chuck -
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