Changes to the problem

Can not add device to existing place

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  • November 11, 2017 11:36
    Barney Nemiroff, the poster:
    Removed a reply in this topic
    Reason: User-initiated delete from community
  • June 01, 2017 13:41
    Steve
    Change in reply by Steve to Hmm, if it is just with the app, maybe it can be done through the web interface?  Or perhaps it is in the back end..
  • April 06, 2017 03:57
    Jess Armor
    Change in reply by Jess Armor to I just easily did this (using an iPhone):<br />1. &nbsp;Set up the first garage door opener as per the instructions.<br />2. &nbsp;To add the 2nd opener do the following:<br />&nbsp; &nbsp; &nbsp;a. &nbsp;click the + icon in the top right corner of the screen<br />&nbsp; &nbsp; &nbsp;b. &nbsp;click "Add Device to Garage Door"<br />&nbsp; &nbsp; &nbsp;c. &nbsp;click "Garage Door Opener"<br />&nbsp; &nbsp; &nbsp;d. &nbsp;Click next on the following screen and push the learn button on the garage door opener motor unit. &nbsp;<br />&nbsp; &nbsp; &nbsp;e. &nbsp;The next screen asks for the Serial Number of the 2nd unit. &nbsp;Type it in and click submit in the top right.<br /><br />Name the 2nd door.<br /><br />It took me two attempts, but it connected and works perfectly<br /><br />Do NOT have your smartphone connected to the WiFi signal sent out from the openers. &nbsp;Have your phone connected to your home WiFi SSID. &nbsp;The 2nd garage opener piggy-backs off the first one that is already connected. &nbsp;You do not have to hit "program--&gt;wifi setup" on the wall opener, or do anything else with the wall opener.<br /><br />Unfortunately, you cannot order the doors in priority on the app or computer. &nbsp;This needs to be enabled (i.e. my door I don't use much comes up first on my app, because I added it second, and I have to swipe over to the right to get to the main door.....I know, sounds idiotic, but that is something for them to fix, hopefully).<br /><br />Hope this helps.
  • April 02, 2017 21:10
    Mike McKnight, the poster:
    Removed a reply in this topic
    Reason: User-initiated delete from community

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