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Can't add LA400 gate operator to MyQ internet gateway
I have a LA400 (not LA400DC) gate operator with a LA400-CONT controller. I recently purchase the 828LM internet gateway. Nothing I do will add the operator to my account. I have reset gateway, reset computer, tried LEARN button as well as RESET button on controller. I have constant green light on gateway, and an orange button when it is trying to pair with the gate operator. It just times out. The gateway is maybe 20 feet line of sight from the controller. Compatibility issue?
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Same issue with the same gate operator. Mine is 200 feet line of sight but is supposedly will work from that distance. Even the remotes work from there. But after pressing the learn button, nothing happens. I was able to program the three button remote no problem with the opener.
Looking forward to an answer to the op's question. -
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Chris,
I am so sorry I missed this. I looked into it, then thought I replied and clearly I did not. The LA400 is not MyQ compatible. You can have your LA400 control board upgraded to make it MyQ Compatible. You would need to have a LA400-CONTDC installed.
To have a new control board installed, you will need to contact a LiftMaster dealer. I have included a link to help find a dealer in your area.
http://www.liftmaster.com/Locate-a-Dealer
Thank you, Roland for bringing this back to the top of the board. -
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I have a LA400-CONTDC and it is still not working ... is there a special way to pair myq?
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Same here. LA400-CONTDC not adding to MyQ android app. Need strong wifi signal?
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Joseph, I'm looking into an answer for you. Chuck
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