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Error code 310 "That device is on another user's account.
I am trying to configure myQ. I'm following the instructions in the "Chamberlain Internet Gateway User's Guide" to register the serial number. After step 2 bullet 2, I get error code 310 "That device is on another user's account. Unable to add." Please advise.
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Unwieldy - I will be happy to help you get this taken care of. I need you to connect the gateway to your your router so that you have a solid green LED light. Then, can you please email me a picture of the serial number on the hub? MyQCommunity@LiftMaster.com
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