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Error processing request (217) when logging in

I'm just trying to get started here and I can't even login for the first time.

I created an account on my Android phone and after the account was created I've never been able to login, I keep getting this error "Error processing request (217)".

I've tried logging in on my phone, on my PC with Firefox, on PC with Microsoft Edge...have clicked "Forgot Password" and reset my password several times and just cannot login...incredibly frustrating!!!

Ironically I was able to log into this LiftMaster forum but not into MyQ.

Can anyone help me?????
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