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Extra smartphone does not get notifications for NyQ system

I have the app (MyQ) loaded on my wife's iPhone. She CAN control garage, BUT she does not get notifications that garage was opened or closed. It just notifies me only. I didn't enter her email anywhere for push notifications. All notifications are clicked on
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    I usually don't respond as I'm anxcious that MyQ does MORE in the future.  I have 2 iPhones, 2 iPads and they all receive notifications.  You may have checked her settings on the iphone - make sure notifications and privacy settings are enabled for the MyQ application.  I believe there are 2 places where this could block notifications. 
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  • Dawn (Official Rep) January 05, 2016 12:53
    Milleronmillerln - As BigEasy63 stated, it could be within the iPhone settings. 
    1. Go to Settings
    2. Click on Notifications Center
    3. Scroll down and find the LiftMaster MyQ app, click
    4. Under the Alert Style Choose the Alerts option
    If that doesn't take care of it, uninstall and reinstall the app. When the app is reinstalled it will ask if you want to receive notifications from MyQ, be sure to choose yes. 
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