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Finding the MAC Address of the MyQ Garage

The MAC (media access control) address should not be necessary unless 
the there has been a change in a user's home router settings. The MAC 
address of the MyQ Garage (821LM) can be located while in the garage by using a 
Wi-Fi device. 

If the MyQ Garage has already been connected to your network, you will not be able to access the MyQ Garage. 

  • If
    necessary you can clear the Wi-Fi signal by press and holding the 
    gear-shaped button on the MyQ Garage until the LED goes to blinking 
    blue.
On your mobile deivce, go to your Wi-Fi settings and connect to your MyQ Garage (MyQ-nnn). 

On your mobile device, go to your web browser and enter: setup.myqdevice.com/about.html

This page will provide you info on your MAC address for the MyQ Garage. 


For further help, please contact June, the MyQ Community Specialist, at myqcommunity@liftmaster.com. You may also create a conversation on this site to ask for help.
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