I just installed the MyQ G so I could tell if the garage door goes all the way down. For a test, I stopped it about a foot off the ground and it showed it was closed.
The door sensor is in the correct position and it about a 45deg angle while one foot open .
Is there are way deal with his issue?
Brad
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Brad,
The door sensor tells the hub whether the door is opened or closed. If you stop the door a foot from the floor, the door sensor shows the closed position, therefore telling the hub it's closed. The hub reports to the app that it sees the door closed.
Since we required safety sensors for installation of the MyQ Garage, the door should not close a foot from the floor and stop. If something is in the way the door will automatically reverse and the app will show the door in the open position. -
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