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Garage won't budget when pulling the emergency cord. Stuck closed.
One of the springs on my Liftmaster 8500 broke. For some reason I can't manually open the garage door. Pulling the emergency cord does not help. The door os locked in the down position.
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If the door spring is broken and you have successfully pulled the opener's trolley disconnect, the full weight of the door is holding the door closed. Depending on the type of door, from light-weight to heavy-wood, the door can be extremely heavy (up to hundreds of pounds). Be careful if attempting to manually open the door (you may be lifting hundreds of pounds). A competent door repair technician will be able to repair and open the door.
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