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Garage Door is Not Responsive on the MyQ App

If you are using the MyQ app to control the garage door and the door is not responsive, you can try: 

  • Slide the MyQ Garage (821LM) off the bracket and rotate the MyQ Garage 180 degrees and slide back onto the bracket. 
  • Relocate the MyQ Garage 6-12 inches farther away from the garage door opener.
  • Check your Wi-Fi signal strength. The MyQ Garage should work with 1-2 bars of signal strength in the garage. 
For further help, please contact June, the MyQ Community Specialist, at myqcommunity@liftmaster.com. You may also create a conversation on this site to ask for help.
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