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Gateway 828EV no green LED at FritzBox! 7390
-when I connect the Gateway 828EV to a FritzBox 7390 there is no connection to the internet (no green LED). with an FritzBox 6360 there is no problem. Which configuration at FritzBox is wrong?
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Andi - I apologize that you are having an issue with your Internet Gateway. You will need to contact our European office for resolution to this issue. You can visit our website www.chamberlain.de or email our European office directly at diy@chamberlain.eu.
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Andi, do you get the 828EV gateway's green LED blinking or completely off? If completely off, can you connect the 828EV gateway to a network switch (e.g. a 4-port switch) that connects to the FritzBox LAN port?
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Hi Jim
I connect the gateway to FritzBox. After that i will connect the Gateway with power-supply.
Then the green and the blue LED's are blinking five times (the fifth is shortener)
in configuration menu of the FritzBox there is a connection to the gateway. There is also a IP-adress given by the dhcp of the fritzBox. But there is no connection to internet.
When i did the same procedure with an other fritzBox (6360) there is a connection with the internet and the green led is constant on. There must be a problem with the configuration of fritzBox 7390 but i didn't find out. -
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