Help get this topic noticed by sharing it on Twitter, Facebook, or email.

Home Screen shows door open AND door closed???

It says Garage Door Open... at the top, but correctly shows the door closed and the elapsed time closed below that. Is this supposed to be this way?

How to interpret this information if I was away from the house and did not know which one was correct?
1 person has
this problem
+1
Reply
  • Dawn (Official Rep) January 12, 2016 20:15
    Zinca - I can definitely see how this could be confusing when you are looking at it in your app. The name of your door is Garage Door Opener and there is not enough room for all those characters across the app, so we shortened it and that's why you are seeing Garage Door Open...My suggestion is that you rename your garage door to something different. That will take care of this issue for you. 

    To rename your opener:
    1. For Apple, tap the menu bars on the top left of the screen and tap Manage Places. For Android, tap the gear button.
    2. Tap your place (yours in Phoenix)
    3. In Place info, tap Garage Door Opener
    4. Rename the device. 
    5. Tap back and the name will be saved. 
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated happy, confident, thankful, excited