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How do I track myQ opens? Garage door randomly opens and I want to know which remote is activating the door
We installed a new 8587W with myQ. After operating perfectly for the past couple of weeks the garage door randomly opens at 10:50PM. Cars, tools, surfboards, etc. all freely accessible to anyone walking along the street. I went into the history on the myQ app and found the open event. How do I find out which remote (or device) initiated the open command?
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Al, happy to help. Right now, finding out which remote or device opened the garage door is not available. In addition, there are several possible explanations for why such an opening would occur. Please review these troubleshooting tips and let me know if any solve your issue. https://goo.gl/kkE697 Thanks, Chuck
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Well thats a bummer that you cant track activity at the remote level... Is this because the garage door opener doesn't have that capability or that the software hasn't been written to display it?
I erased all codes and will monitor. Thanks for the help. -
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Al, other users have also requested this functionality and we've shared this with our marketing and executive teams. Feel free to let us know if you have any other questions. Happy Holidays, Chuck
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