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I’m Confused

Lost Codes for MyQ & Cant Connect - Sliding gate opener

I just had a sliding gate opener (MODEL: CSL24U) installed and I want to connect it via MYq App.

Problem: The manual was thrown away by the installer and now I don't have the code? How to I obtain that?

Question: Can the device connect via WiFi or does it have to connect via hard wired internet line?

Question: If the answer is yes to hard wired, can I buy the connect MyQ Connected Retrofit for to make it allowed to connect?

I also had 2 garage door openers (part # 41D7675) installed and have the same problem and 2 questions above.


Thanks for the HELP! Joey
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