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My myQ garage notifications are inaccurate 6/14-6/15
Yesterday and today several times the MyQ garage notifications have been inaccurate stating things like open when it is infact closed and vice versa. I have never had this problem before and I have double checked that the sensor is mounted properly and everything. Anyone else have this problem before? The majority of the time it is accurate, and prior to yesterday it has always been 100% accurate.
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Irene,
Are you having heavy winds or anything currently that may rattle the door? -
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Please email me your MyQ account username at MyQCommunity@LiftMaster.com.
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Im having this problem currently. My garage door is closed but on the app it is showing its been open for 16 hours. I am also no longer receiving my alerts that the door has opened or closed.
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Robin,
I would suggest deleting your garage door opener off your account and then re-add it. I have included the links to help you do both.
Answer Title: How to delete a device from a MyQ account
Answer Link: http://chamberlain.custhelp.com/app/answers/detail/a_id/3349
Answer Title: How to add devices to a MyQ Account
Answer Link: http://chamberlain.custhelp.com/app/answers/detail/a_id/3348 -
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