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My Q app and phone compatibility problems
Periodically Liftmaster updates their MyQ App. When they do update the app, they reference
the more recent OS releases. So
currently, their app will only work on phones with android OS 5.0 version or
higher. They apply the same practice to
iPhone updates. So if you have a phone
running an earlier release you cannot load the app on your phone. My wife and I have the same phones running OS
4.4.2. The My Q app was added to her
phone last year. It still works. But when I recently tried to add the app to
my phone, an error message pops-up that reads “Your device isn’t compatible
with this version”. So my phone can’t
use the app but my wife’s phone has the app that was loaded before the new Liftmaster
update and it works. This is not a good
practice by Liftmaster. If I want the
convenience of the app I have to get a new phone because my phone carrier says
they are not releasing a new OS version for my phone. Liftmaster’ssolution is for me to log-on to
the website each time I want to open or close my garage door and of course that
makes the notification feature worthless.
Someone at Liftmaster is not
thinking this through.
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https://apkmonk.com/app/com.chamberlain.android.liftmaster.myq/#previous will let you download older version of the MyQ app. This site only goes back to June 2016, but there are other similar sites out there.
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