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myQ 821m no longer will connect - no bluetooth or wi-fi set up

After working flawlessly for 5 months, 3 days ago my myQ just stopped working - no notifications, no remote access, etc.  The Error message is "the gateway or hub is offline.  Please check the power and network connections. (309).  When I went to troubleshoot, now that unit is no longer "seen" by bluetooth or the wi-fi network automatically or via the manual name.  Don't get me wrong, I LOVE this unit and will get another but trying to determine if the unit has gone bad or is there a system thing that is happening
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