I get an error when attempting to load the myQ app on my android Virgin Mobil LG phone.
"Your device isn't compatible with this version."
Is there another version of the app that will work with my phone?
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Russ - If the app is not compatible to your phone, you can use the mobile website to access your MyQ account. MyLiftmaster.com
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The MyQ app requires Android OS version 4.0 or newer/higher. If you phone has Android OS 2.x.x, you will need to use the website. If you phone has 4.0 or higher, please leave a reply.
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I am extremely disappointed with Chamberlain. I have two properties with MyQ openers. I have a Droid MAXX AND MyQ worked fine but my phone had several issues and I had to change it out. The replacement is the same model but now I can not install the app. All other apps installed perfectly, including Honeywell Total Connect Comfort. Why won't Chamberlain support it's customer base and offer all the users the products and services they are asking for? Not a convoluted method of going through a favorites wep page. Chamberlain, Liftmaster, MyQ, get serious and do what is right. There are thousands of devices that you have made obsolete with you arrogance.. You are truly not a customer service centric company. Sincerely dissatisfied Customer.
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I just spent $100 dollars on this AND another $50 to get a wifi hot spot for my home and another $15 for first months service just to get home and pull my hair out for 5 hours to find out that my phone, that I bought new less than a year ago, isn't compatable with the app. Are you kidding me, this phone has 6.0 in it and it can't download the app. I want my money back!!!
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EMPLOYEE

I don't have a flip, I have a smart phone from LG.
So instead of having an app running, I have to access a website, sign into my account and then open/close my garage door?