MyQ App will not let me login or do anything. Installed new Chamberlain opener. Purchased gateway ($50), created account. Downloaded App. At log-on, App appears to accept log-on info and does nothing.
Upon contacting Chamberlain, was informed it was a "known issue" with no resolution.
Terrific....
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Robert - I apologize that you are having an issue logging into your app. Are you able to log into your MyQ account at MyLiftmaster.com? If you are not, please send me an email with the email address that you set up your MyQ account with. My email is MyQCommunity@LiftMaster.com.
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Linda Torres October 26, 2017 23:34why the hell does this thing log you out making it completely uselessEditDeleteRemove
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MyQ Community Manager (Official Rep) October 27, 2017 00:00Linda, this may be an issue we can solve. Please take a look at these troubleshooting tips. In the "Security: MyQ App - Default is off" section there are instructions for setting the "Remember Me" function. If that doesn't solve the issue, please let me know and we'll figure out next steps. LaurenEditDeleteRemove
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Robert - Are you able to log in when your phone is connected to your Wi-Fi?
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I've given up from frustration. Just a waste of my time and money for me.
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If you are having an issue with your login information disappearing from the app, uninstall and reinstall the app. That will take care of this issue. If you are having another issue, please let me know exactly what you are seeing when you try to log in.
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the www.liftmaster.com on my PC works but has *VERY* little capabilities. The MyQ iPhone app seems to be the problem. Just like the others here I have tried everything (password reset, uninstall/reinstall) and the MyQ app on my iPhone does nothing. I can not get into the account on my MyQ iPhone app to lower the security settings, which is what I think the problem is. Somehow the account is "hung" via the iPhone MyQ app (where most of the functionality seems to be) but the PC/website (with very little functionality) seems to work.
Guys, can you please get your act together on this?
At present the iPhone MyQ app is totally unless (which is why I initially bought the internet gateway). Wish I could get my money back.-
using the the Liftmaster MyQ app. Tried the Chamberlain one and it doesn't connect either. I'm thinking its a different database.
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