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I’m frustrated

MyQ Garage initial setup - continuous green blinking light

I have attempted the bluetooth and wifi methods multiple times on my 821LM and iPhone and iPad without success.  Consistently, it starts blinking blue, turns solid blue, blinks blue and green, then just blinks green (never solid).  I have tried my home wifi (ATT Uverse) and my Verizon hotspot and results were the same.  I opened the firewall on the ATT router and the results were the same.  What should I try next?  Or should I send it back and ask for a replacement?
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