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MYQ when paired through Alarm.com APP opens garage when it should be closed

MYQ is programmed to both garages and paired with Alarm.com's app.  When we arm the alarm at night it sometimes will randomly open the garage.  The programing through Alarm.com is set to ensure both garages are closed.  We cannot figure out why when both garages are closed and we then arm the alarm for sleep why the garage would open.  Any help you can provide would be greatly appreciated.  We are starting to loose confidence in this device.
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