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MYQ when paired through Alarm.com APP opens garage when it should be closed
MYQ is programmed to both garages and paired with Alarm.com's app. When we arm the alarm at night it sometimes will randomly open the garage. The programing through Alarm.com is set to ensure both garages are closed. We cannot figure out why when both garages are closed and we then arm the alarm for sleep why the garage would open. Any help you can provide would be greatly appreciated. We are starting to loose confidence in this device.
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Do you use SCENES in Alarm.com app to arm/disarm the system? If so SCENES allows multiple commands to happen. Your Garage may have been added as a command to your arm or disarm function. Check by going to settings on your app then scenes and choose to edit each scene to see what is programmed to happen.
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