Hi,
My MyQ will no longer close the Garage doors. (It has been a while now) They initially worked upon install.
I have two Craftsman garage door openers that are older.
When I try to close via the iPhone App and MyChamberlain Site, the unit beeps and flashes once - the App waits, then I get a 'Garage is not responding. Please try again later.' response.
So far, I have:
* Tried moving the hub in different lengths and angles from the garage door motors. Both do not respond to closing either door. (Opening works fine).
* "Reset" MyQ using the gear button on the website and deleted each device (garage opener) from my Profile. I went through the process of re-adding and setup the sensor again. I was able to open - but not close both doors.
My doors open and close fine using the regular remote door opener that came with the Garage Door Opener, my car remotes and the hard wired buttons.
FYI - Also, when I try to add a scheduled task to the app (to close the doors at 11:00 PM), I receive the response "cannot connect to the internet".
Please help. How can all this be fixed?
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