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myQ Garage connected to Wi-FI and online account works fine. Android app does not see any devices or locations.
Connected Internet Gateway to router and online myQ works to monitor/open/close garage door. Installed Android app on cell phones but app does not see any location or devices. App does see my account information.
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Mark, for confidentiality purposes, please email us so that we can forward this case to our IT team. You can email us at myqcommunity@liftmaster.com. Thanks!
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I was able to connect after removing all devices and locations from online myQ and setting up on Android app. Seems to only work when setting up from the app first instead of online.
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Mark, the MyQ Garage is built to be setup only via a mobile device and app as the steps require the user to be in the garage when the setup is taking place. If you experience any issues, please don't hesitate to let us know. Thanks for the update.
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Mark thanks for posting the resolution here. I had the same issue and saw your post and it fixed the problem! Muchas gracias
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