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No sound on My Q notification LG G4 Android
I get visual push notifications but no longer get a sound on my Android LG G4 phone. It just started a couple of days ago. I get sound from all other push notifications. I have tried rebooting the phone - uninstalling and reinstalling the My Q app - nothing. I want my sound back. My wife has an iPhone 6 and her sound still works Any ideas?
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I'm having the same problem. Called Tech support on Friday they said they will get back to me ,still waiting
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LiftMaster is aware that the sound and vibration notification with the MyQ app may not be working on some Android phones running Android OS 6.0.
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It worked for almost a year and suddenly stopped. There has been no recent upgrade to the Android operating system that I am aware of. A notification app that doesn't notify is USELESS !
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I have Android 5.1.1 and also have the same problem. Been working fine for months and now I get the visual alert but no audio. This all started on about 08/08/2016. This needs to get some priority from Liftmaster. Without audible notifications, MyQ is worthless.
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You are absolutely right. Mine started around that time too. No sound or vibrate only visual and you have to have your home screen open to see it. Very disappointing to say the least. Come on Lift Master! Let's get this fixed!!!
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Our's started roughly about the same time ,get the push notification but no sound
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MyQ app update of 8/18/16 should have fixed the no sound and vibration MyQ alert issue.
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I just downloaded version 3.61.1 and still no sound. I have a Samsung galaxy 7.
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The most recent update for Android - 8-18-16 works for me as well as the others that have complained on this forum. Be sure to check other apps on your phone that have vibration and sound attached to them as well as your settings in the MyQ app itself. If you are satisfied that your other apps that vibrate and sound an alert are in fact working properly,contact support via e-mail and see if they can help you. I have found that these forums get their attention pretty quickly however. If they have a problem they want to know about it I assure you.
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I have contacted customer support. All my other apps work fine. I already downloaded the new app this morning and still no sound.
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Version 3.61. update worked for us, we have the NEXUS 5 and iphone5c
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Yes I know,was stating which phones we operate with.
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