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Opening and closing on its own
My unit has been installed for about 6 months with no problem. Today it has opened and closed on its own 4 times. What might be the causes?
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Same thing happened to me yesterday, also installed about 6 months with no issues. It ended up opening / closing continuously. I removed the backup battery, reset power (for 15-20 seconds), still happened. Removed power overnight and the installer came today to check it out, he powered it on and it was working totally normally. I can only guess that a longer power cycle did a full reset. I wish I knew why it happened, I have kind of lost faith that my house is secure.
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mine just did it 30 minutes ago, i also have lost all faith in it. i might take the internet gateway out for good. having the luxury of it isn't worth the risk to my family and property
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The only plausible explanation I have for the weird behavior in my case is that the next day (after the guy had come, powered it back up and it mysteriously started working normally again) I came across the spare remote stuffed in the back of a drawer - I am now convinced that there was a bunch of junk piled on it pressing the button. After reading this thread https://myqcommunity.liftmaster.com/liftmastermyq/topics/myq-opens-the-door-randomly-withour-being-p... it seems to be a very common issue.
If it helps, in my case I also eliminated the internet as the source by doing a wifi reset and the open/closing continued. -
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