password lockout--customer service unable to solve
i entered registered email address and chose Forgot Password option but never received new password. I tried several times and waited long time to receive but to no avail.
Email server working fine.
Customer service (Stella )tried sending new password but i never received.
Interestingly i did receive incident report from chamberlain.com but still no password success
Problem elevated to Quality service level but no response ---any help
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John,
I am really sorry that you had this issue. I am glad we were able to get you resolved though. If you need anything else, you know where to find me.-
john hilgenberg August 10, 2015 17:28Dawn- i am soooo glad i was contacted by you. You quickly and expertly fixed this crazy e-mail server-password issue. Your boss needs to give you raise and promotion as your knowledge and demeanor in solving this issue was second to none. Tanks so much johnEditDeleteRemove
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Dawn (Official Rep) August 10, 2015 21:58Thanks, John! I am so happy that we were able to get you up and running!EditDeleteRemove
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