Problems adding a device to myQ with internet gateway
Hi, I just bought an internet gateway to connect to my WD832KEV garage door opener. Using the app (android) I was able to setup a place, but when I try to connect a device it says connected succesful and asks for a name, but then no devices are listed. This happened 3 times, and many other times no device found. My router and wifi are about 50-75 ft away. Looking for any help. Thank you!
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Dewane, thank you contacting us. We'll need to exchange account information. Can you email us at myqcommunity@liftmaster.com, so that we can exchange account info and investigate this further? Looks forward to hearing from you.
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