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Remote will not close garage immediatly after opening it with the wall controller
My system seems to work fine, I can open, close and see the status of my garage opener just fine, my only issue, and it is very consistant is this; when I open the garage with the wall controller it opens fine, when I back out of the garage and try to close it with either of the two remotes, it will not close. I can close the door with my app, and with the wireless keypad. If I wait like 30minutes then the remotes work fine. Also the remotes work fine otherwise. My gateway is directly connected to my network with ethernet and the gateway is 2 inches above the garage controller. I have changed gateways and the issue still exists. This issue has always existed since I install the MyQ home connect. I am now going to try a new remote and see if this corrects the issue.
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Skip - I apologize you are having an issue with your remotes. Have you tried unplugging the gateway? Do you still have the same problem with your remotes?
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Yes I have, I even replaced the gateway and still had the same issue. It looks like I may have solved this problem. I replaced my 371M remotes with the new 891LM and that seems to have corrected the issue. Its strange that the old remotes worked well except for this one issue. It only took me 6 months and another $90.00 to figure it out. Who knew!!
Not sure if I would have purchased the MyQ system if I knew it would have to replace almost all my opener components just so I could use the phone app!! Not an inexpensive proposition.
It would also be nice if I was able to ping the gateway. That's just archaic hardware or software systems.
Hopefully someday.
Skip
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Skip - I am glad you figured it out. I do have a couple questions. Did you replace the whole opener? Or did you just add a MyQ Garage to your existing opener?
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I used my original opener that I purchased in 2009, I replaced the wall controller, remote keypad and added the gateway. I also replaced the two remotes.
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Ok, that makes sense. The 371LM remote will program into your garage door opener. Your opener has a purple learn button, if you need the functionality of another remote, you can program it directly to the garage door opener using these instructions.
http://chamberlain.custhelp.com/app/answers/detail/a_id/143 -
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