old model, 1256LM, recently the remote won't close the garage door but does open it. the wall switch opens and closes the door fine.
what can i do to check and fix this issue?
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RN, can I have a customer support agent email you at the address associated with your MyQ Community account? Lauren
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After discussion on the phone, I learned the LED bulb was the root cause of this. With new bulbs my openers are working perfectly.
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Excellent, glad you got that resolved!
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Just installed last night, the app on my phone opened the garage door no problem last night and this morning but won't close it. It's a brand new garage door opener. Whole system installed in July 2017. help, any suggestions?
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Hello, and the remote itself closes the door. The app wont' allow me to close the door. The light blinks and it beeps at me.
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Okay, got it. Thanks for these details, Penny. Chuck
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