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Remove MyQ Internet gateway from Alarm.com and use the app

Hey There,  I got the internet gateway pre configured when I built my home with the MyGig alarm system from Alarm.com, however, I am deciding to not go for the alarm.com monthly service and would now like to remove the internet gateway from alarm.com so that I can just use the app. 

When I try and add the internet gateway to the app, it says that it is already to another user's account.  I'm guessing it is on Alarm.com's management side. How do I disconnect it from the alarm.com side so that I can add it to my own myq account?

TIA

Rudi
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